FAQ-A

(Frequently Asked Questions for Attendees)

how can I buy a ticket for an event?

Buying a ticket on tickevent360.com is simple. After accessing our homepage, you will find events with either conventional tickets or seating charts, where you can select the number of tickets you need or choose your specific seat. Once you select the event and complete the payment steps, your ticket will be sent to the email address you provided.

What payment methods do you accept?

We accept payments with credit and debit cards, including Visa, MasterCard, and American Express. Additionally, we offer express payment options like Apple Pay and Google Pay for your convenience.

How do I receive my ticket after purchasing it?

Once your purchase is complete, you will receive an email with your ticket attached as a PDF. It will only be sent to the email address you provided during the purchase.

What should I do if I don’t receive my ticket after purchase?

If you don’t receive your ticket, check your spam or junk folder. If it’s not there, contact us at support@tickevent360.com with your order number and the email address used for the purchase. Our team will assist you.

Can I get a refund if I can’t attend the event?

Once your purchase is finalized, refunds are not available except in cases outlined in the terms and conditions of the event.

Can I transfer my ticket to someone else?

We are currently investigating whether this option will be available. Please stay tuned for future updates.

What should I do if I lose my ticket?

It’s important to keep the email containing your ticket. If you lose this email, you’ll need to contact us at support@tickevent360.com so we can assist you in recovering it.

How do I know if my ticket is valid?

All tickets purchased through tickevent360.com are valid and guaranteed. We recommend avoiding ticket purchases from unofficial sites to prevent fraud.

What happens if the event is canceled or rescheduled?

If the event is canceled, you will receive an automatic refund based on the organizer’s policies. If the event is rescheduled, your ticket will be valid for the new date. You’ll receive updates via email.

Do I need to present an ID to enter the event?

This depends on the organizer’s and event’s policies. In most cases, an ID is not required, but we recommend carrying a valid ID just in case.

Are there any additional charges when purchasing tickets?

Yes, a service fee is applied to cover administrative costs, and a processing fee is charged for the financial transaction. These will be detailed before you finalize your purchase.

What should I do if I experience technical issues while trying to buy a ticket?

If you experience technical issues, try refreshing the page or using a different browser. If the issue persists, contact us via email or through our support chat for assistance.

Can I purchase tickets for multiple events in a single transaction?

Yes, you can add tickets for different events to your cart and purchase them all in one transaction. This will save you time and make your checkout process easier.

How can I search for events in my city or by artist?

Use our search bar on the homepage to find events. You can search by artist name, city, date, or keywords.