PRIVACY POLICY

Last Updated: May 13, 2025

At TICKEVENT360, LLC (hereinafter “TICKEVENT360,” “us,” or “the Platform”), we are committed to protecting the privacy of users who interact with our website www.tickevent360.com and all related services. This policy outlines how we collect, use, store, and protect your personal data, as well as your rights regarding that data.


1. Types of Users Covered

This policy applies to:

  • Ticket buyers (users who purchase tickets through the platform).

  • Organizers (individuals who create and sell events through the platform).

  • Visitors (users who browse the site, submit forms, or interact with campaigns without completing a purchase or creating an event).


2. Data We Collect

Ticket Buyers:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Payment details (processed by Stripe)

  • In the case of express checkout (Apple Pay, Google Pay, Stripe Link): email and payment details only

Organizers:

  • All of the above, plus:

    • Phone number (if not previously provided)

    • Bank account information (to receive payouts)

    • Signed W9 form (required for new organizers)

Visitors and Prospects:

  • IP address

  • Browser and device type

  • Operating system and regional settings

  • Basic session and activity logs

  • Browsing preferences, when applicable


3. Legal Basis for Processing Data

We process personal data based on the following legal grounds:

  • Contractual necessity: to complete purchases or payments

  • Legitimate interest: to improve our services and prevent fraud

  • Legal obligation: when required by law

  • Consent: when users explicitly agree to our terms


4. Purpose of Data Use

We use your personal data to:

  • Process purchases and transactions

  • Verify organizer identity and bank details

  • Comply with legal and tax requirements

  • Send confirmations, updates, or alerts

  • Respond to support inquiries

  • Enhance user experience

  • Ensure platform security and integrity


5. Data Transfer

TICKEVENT360 operates in the United States and does not currently transfer data internationally. If in the future data is stored on servers outside the U.S., we will implement appropriate legal safeguards to ensure data protection.


6. Cookies and Similar Technologies

We currently use only essential cookies required for basic website functionality. While we do not yet use tools like Google Analytics, we may integrate them in the future. If so, this policy will be updated. You can manage cookie preferences through your browser settings.


7. Policy Regarding Minors

Our services are not directed at children under the age of 13. We do not knowingly collect personal data from minors. If we discover a child is using the platform, we will promptly delete their data.


8. External Links

Our website may contain links to external pages. TICKEVENT360 is not responsible for the privacy practices or content of those sites. We recommend reviewing the privacy policies of any third-party websites you access.


9. User Rights

You have the right to:

  • Access your personal data

  • Correct or delete your data

  • Withdraw your consent when applicable

  • Request that your data not be used for promotional purposes

  • Object to data processing or request portability

To exercise any of these rights, contact us at support@tickevent360.com.


10. Changes to This Policy

TICKEVENT360 may update this privacy policy at any time. Any changes will be posted on this page with an updated date. If the changes are significant, we will display a prominent notice on our website. Continued use of the service implies acceptance of the updated terms.


11. Do Not Track Signal

We do not currently respond to “Do Not Track” signals sent by browsers. However, users can manage cookie preferences directly through their browser settings.


12. Mergers, Acquisitions, or Control Changes

In the event of a merger, acquisition, or corporate restructuring, user data may be transferred to new platform operators who will be subject to this same policy.


13. Contact

For any questions regarding this privacy policy, please contact us:

TICKEVENT360 LLC

📧 support@tickevent360.com